Directed Health- your source for CDHC strategic planning, marketing & consulting

Case Studies

Directed Health’s broad experience in both Business-to-Consumer and Business-to-Business markets is built upon the 25+ years experience served in executive positions and consulting engagements by its founder and president Robert Mendyk.        

Established a Go-to-Market Strategy Which Enabled a Digital Printing & Fulfillment Vendor to Expand into the Healthcare and Pharmaceutical Markets

  • A document management company to financial institutions sought to expand into the healthcare and pharmaceutical markets.
  • A market opportunity road map was created that helped the firm identify and direct its sales staff to capture several key customer accounts including a top-10 health insurance plan and a national clinical services company. In addition, a product strategy was developed which led to the successful promotion of solutions targeting these high-growth market segments:
    • Membership enrollment kits
    • Health and wellness programs
    • Patient adherence and compliance
    • Pharmaceutical brand loyalty program
    • Patient assistance programs
Developed a Business Plan to Launch a Sales Channel for a Start-up Vendor of Electronic Medical Record Software Linking Remote Physician Offices with Clinical Labs and Hospitals

  • A software developer of clinical lab connectivity solutions for physicians required a plan for launching its sales and marketing functions to span the entire United States
  • The completion of a marketing plan helped the firm establish direct sales channel of four direct sales reps and an indirect reseller channel incorporating world class organizations such as Mayo [Clinic] Medical Laboratories, Integrated Medical Systems (Eli Lilly & Co.) and HBO & Company (McKesson).

Developed a Business Plan for Launching a Pioneering Industry Initiative for Delivering Pharma Brand Awareness Messages to Physicians Via Wireless Cellphones

  • A leading provider of prescription pad subscription services wished to launch a new subsidiary company focused on delivering Smartphone-based electronic prescribing and text messaging capabilities to physicians; with sponsorship provided by the nation’s top pharmaceutical firms.
  • The formation of a comprehensive business plan led to the successful launch of a new wireless subsidiary company, the development of a product prototype, the formation of a sales and customer service staff and the capture of six major pharmaceutical sponsors.

Enhanced Sales Channel Revenue Productivity for a National PBM Provider of Prescription Drug Benefits to Employer Groups, Unions and TPAs

  • A national pharmacy benefits management firm wanted to improve the performance of its sales staff
  • Developed a sales reorganization plan which enhanced internal sales operations and the consultative selling effectiveness of its sales staff, which enabled the firm to meet its sales goals and achieve recognition as a top-10 fastest growing company by Inc. Magazine

Created a Go-to-Market Strategy for an e-Learning Vendor of Hospital Staff Compliance Education to Expand into the Pharmaceutical and Managed Care Markets

  • A leading e-Learning provider to the hospital market sought to develop a suite of solutions targeting the compliance education needs of the pharmaceutical and managed care segment
  • Performed a market research study of market requirements and developed a product strategy highlighting areas of potential opportunity, which led to the capture of a major health insurance account and a foundation for further business expansion

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