Directed Health- your source for CDHC strategic planning, marketing & consulting

Marketing Communications, Advertising and Promotion

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We’ll Employ your Marketing Strategy to Produce Multi-faceted Marketing Communications

In an era of consumer-driven healthcare, effective communications lies at the heart of all activities aimed at improving the quality, efficiency and satisfaction with delivered care.  It also serves to create competitive advantage for organizations looking to forge opportunities for establishing consumer value based on quality/price metrics and building long-term relationships.

Other benefits of an integrated marketing communications strategy include:

  • Create strong brand awareness and motivate customers to take action
  • Communications tailored to individual preferences may lead to higher adherence and compliance and reduced patient interventions and administrative cost
  • Implement successful lead generation campaigns
  • Target specific patient groups and individual patient attributes based on individual patient attributes and preferences
  • Determine effectiveness of various types of message content, communication channels and ROI

Creative Design & Development

  • Positioning your products and services to demonstrate their advantages you’re your competition
  • Copy composition and marketing collateral design
  • Employ multiple media like web sites, brochures, e-mail, direct mail, sales presentations
  • Employ campaign management tools to manage and build upon the delivery of previous messages and each contact with individuals

Web Strategies for Delivering e-Health Information, Marketing and Communities

  • Personalize the contact with customers to deliver timely and relevant information and to boost overall customer experience and interaction
  • Leverage the latest digital technologies and online tools to enhance your offerings
  • Employ a web presence that responds to the needs of your customers including e-commerce and business process applications
  • Implementing pay-per-click advertising and search engine optimization (SEO) tools using popular search engines
  • Develop strategies for employing online health information, Q&A and Health 2.0 communities for people with similar interests

Print Collateral and Fulfillment

  • Customized & relevant patient documents vs. standardized “pick and pack” kits
  • High volume offset lithography option vs. personalized digital print on demand
  • Document management systems include web to print
  • Member enrollment kits and provider directories
  • Marketing collateral
  • Automated forms production including HRAs, enrollment forms
  • Patient compliance postcard reminders
  • Brochures and newsletters
  • Disease management & specialty phama self-care guides
  • Health and wellness newsletters
  • Patient adherence and compliance reminders and notices

Telephony Voice and Text Messaging

  • Automated interactive voice solutions
  • Call center services
  • Wireless cell phone text messaging
  • Inbound or outbound voice messaging
  • Broadcast message alerts to select groups
  • Patient appointment call reminders
  • Consumer surveys

Public Relations

  • Press release writing & distribution
  • Press release writing & distribution
  • Press kits and materials
  • Media tours & publicity events
  • Media liaison at trade shows

Telephony Voice and Text

  • Automated interactive voice solutions
  • Wireless cellphone text messaging
  • Inbound or outbound voice messaging
  • Broadcast message alerts to select groups
  • Patient appointment call reminders
  • Consumer surveys

Public Relations

  • Press release writing & distribution
  • Press release writing & distribution
  • Press kits and materials
  • Media tours & publicity events
  • Media liaison at trade shows

Trade Show and Event Marketing

  • Trade show exhibit / display board creative development and design
  • Coordination & follow-up

Multimedia Presentations

  • Establish methods for educating prospects
  • Multi-Media educational CDs & Video
  • Presentation CDROMs
  • On-line e-Learning interactive training

Media Measurement and Analysis

  • Understand what works and what does not work to achieve the desired outcomes
  • Determine whether campaign achieved its goals and why

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