Directed Health- your source for CDHC strategic planning, marketing & consulting

Healthcare Providers

Effective Marketing & Branding Campaigns for Hospitals, Health Systems, Physicians & Ancillary Services

Establish Marketing Plans to Leverage a Changing Market

  • Evaluate strategies of relevance to greater consumer involvement
  • Provides a path towards implementing price/quality transparency and employing price/value as a consumer marketing tool

Improve Member/Patient Communications

  • Educate members about plans and designs, benefits and utilization,
  • Provide economic incentives to encourage  lifestyle behavior changes
  • disease management compliance to help improve health and control costs
  • Pre-enrollment and open-enrollment campaigns
  • Summary plan descriptions
  • Enrollment communications and welcome kits
  • Wellness newsletters about diet, nutrition, fitness, disease prevention and other

Enhance the Online Web and Information Technology Infrastructure

  • Improve member access to health information and patient education
  • Tools for health self-management including health screenings, risk assessments and electronic health records
  • provide decision support tools around plan design that help guide a patient through the pros and cons—and costs—of treatment choices
  • E-Commerce tools to improve business processes, accuracy and transaction efficiency
  • Support efforts to provide an exceptional customer experience

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